Privacy Policy

Privacy Policy for FastHelpOnline.com

1. Information We Collect

We collect information necessary to provide fast and personalized project-based services, such as:

• Personal Information: Name, email, phone number, and Zoom ID (for scheduled calls)

• Project Details: Files, notes, preferences, and communication related to your service requests (e.g., video editing instructions, web design specs)

• Billing Info: Required for payment processing and invoice tracking
  
  

2. How We Use Your Information

Your information helps us:

• Coordinate and deliver technical services, including video editing, web design, and project consulting

• Schedule and conduct Zoom meetings for project planning or review

• Manage order timelines and client communication efficiently

• Issue invoices, process payments, and handle refunds or revisions

3. How We Share Your Information

We only share information:

• Internally, between project managers and technical specialists assigned to your request

• With Zoom, email, or file-sharing tools, solely for the purpose of service delivery

• With trusted vendors for payment and hosting (Stripe, PayPal, etc.)