Help

Need Help? Here’s Who to Contact

We’re here to support you every step of the way. Please reach out to the appropriate team based on your needs:

Customer Support

Reach out to Customer Support for help with technical issues, web design questions, video editing needs, or any other tech-related concerns—our team is here to assist you.
📧 Email: support@fasthelponline.com
📱 Text-Only Chatline: 404-500-8399
🕒 Working Hours: Monday–Friday, 9 AM – 5 PM EST
⏳ Typical response time: 24–48 hours

Customer Service

For service-related inquiries, including billing questions, order updates, scheduling Zoom meetings, or general follow-ups:
📧 Email: cs@fasthelponline.com
🕒 Working Hours: Monday–Friday, 9 AM – 5 PM EST
⏳ Typical response time: 24–48 hours

Project Manager

For ongoing project coordination, revision requests, timelines, or scope changes:
📧 Email: pm@fasthelponline.com
🕒 Working Hours: Monday–Friday, 9 AM – 5 PM EST
⏳ Typical response time: 24–48 hours

We appreciate your patience and will do our best to assist you as quickly as possible during business hours.